Food that hits the spot!Free delivery on every orderChatpata made fresh, just for youNo minimum order100% fresh & hygienicLucknow's favourite chaat destinationFood that hits the spot!Free delivery on every orderChatpata made fresh, just for youNo minimum order100% fresh & hygienicLucknow's favourite chaat destination

Account deletion

Delete your Chatpata Express account

How to delete your account and personal data — in the app or without it — what is removed, and what we must keep.

Last updated 24 October 2026
On this page 4 sections
  1. 01How to delete your account
  2. 02What is deleted
  3. 03What is kept, and why
  4. 04Contact and grievances

01How to delete your account

In the app

Open Profile → Delete my account, type DELETE and confirm. Your account is closed at once.

Without the app

Email chatpataexpresslucknow@gmail.com with the subject “Delete my Chatpata Express account”, from the email on your account or giving the mobile number on your account.

For an emailed request we may call or write to you to confirm the request is yours, and complete it within 30 days, usually much sooner. Deletion cannot be undone. You can sign up again later as a new customer.

02What is deleted

  • your account and sign-in: name, email, mobile number and password;
  • your saved delivery addresses and map pins;
  • your chats with the kitchen and support;
  • your phone’s notification address.

03What is kept, and why

  • Order records (dishes, amounts, dates) for as long as tax and accounting law requires — no longer linked to your account.
  • The consent record — the date, time and IP address at which you accepted our terms; it is legal proof that consent was given.
  • Backups made before the deletion are overwritten in the normal backup cycle.

04Contact and grievances

Chatpata Express, Gwari, Vikas Khand 4, Gomti Nagar, Lucknow – 226010.

Email: chatpataexpresslucknow@gmail.com · Phone: +91 70078 70993

Grievance Officer — write to the email above with the subject “Grievance”. A complaint is acknowledged within 24 hours and resolved within 15 days.

Questions about this page?

Write, call or WhatsApp us — a person reads every message.

Gwari, Vikas Khand 4, Gomti Nagar, Lucknow – 226010