Frequently Asked Questions
Common questions about shopping with Chatpata Express.
Last updated: 10 July 2026
How long does delivery take?
Orders are usually dispatched within 1–2 business days and delivered in 3–7 business days depending on your location.
What payment methods do you accept?
UPI, credit/debit cards, net banking, wallets and Cash on Delivery (where available) — all via secure, encrypted checkout.
Can I track my order?
Yes — track its status anytime from your account under 'My Orders'.
What is your return policy?
Most items can be returned within 7 days of delivery if unused and in original packaging. See Returns & Refunds or contact support@chatpataexpress.com.
Questions? Email us at support@chatpataexpress.com.